At Fishing Accessories Store, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward returns and exchanges process. Please review the information below to understand our policies and procedures.

Return & Exchange Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Please note that certain items are non-returnable and non-exchangeable, as outlined below.

Non-Returnable Items

Based on our website menu and product offerings, the following items are non-returnable and non-exchangeable:

  • Custom or personalized items (e.g., custom fly tying materials)
  • Items marked as final sale

Return & Exchange Process

To initiate a return or exchange, please follow these steps:

  1. Contact Us: Email us at [email protected] with your order number and details about the product you would like to return or exchange. We will provide you with a Return Merchandise Authorization (RMA) number and further instructions.
  2. Package the Item: Securely package the item in its original packaging, including all accessories and documentation. Include the RMA number on the outside of the package.
  3. Ship the Item: Send the package to the following address:
Fishing Accessories Store
3151 Radford Street
Louisville, US 40202

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

Exchange Process

If you are requesting an exchange, we will ship the replacement item once the returned item is received and inspected. Shipping costs for the replacement item will be covered by us.

Return & Exchange Request Template

Subject: Return/Exchange Request – Order # [Your Order Number]

Email Body:

Dear Fishing Accessories Store,

I would like to request a return/exchange for my recent purchase. Below are the details:

  • Order Number: [Your Order Number]
  • Product Name: [Product Name]
  • Reason for Return/Exchange: [Reason]

Please provide me with the RMA number and further instructions.

Thank you,

[Your Full Name] [Your Contact Information]

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us at [email protected].

Thank you for shopping with Fishing Accessories Store. We appreciate your business and are here to ensure your satisfaction.