About Our Store
What is the target audience of Fishing Accessories Store?
Our store caters to anglers and fishing enthusiasts worldwide, particularly those interested in fly tying materials and accessories. Whether you’re a beginner or a seasoned pro, we have the products to enhance your fishing experience.
What is the style of Fishing Accessories Store?
Our store has a professional and customer-focused style, emphasizing quality, reliability, and a passion for fishing. We aim to provide a seamless shopping experience with detailed product descriptions and excellent customer service.
What are the product features of Fishing Accessories Store?
We offer a wide range of fly tying materials, including Ahrex hooks, barbed and barbless hooks, beads, body materials, capes, saddles, feathers, flash materials, and more. Our products are designed to meet the needs of fly tyers and anglers of all skill levels.
Product Questions
How do I choose the right fly tying materials?
Our website provides detailed descriptions and categories to help you find the right materials for your needs. If you’re unsure, feel free to contact our customer service team for personalized recommendations.
Do you offer international shipping?
Yes, we ship globally except to certain remote areas and parts of Asia due to logistical constraints. Please check our shipping policy for more details.
Order and Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
How long does it take to process my order?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping and Delivery
What are the shipping options available?
We offer two main shipping options: Standard Shipping via DHL or FedEx, which costs $12.95 and delivers within 10-15 days, and Free Shipping via EMS for orders over $50, which delivers within 15-25 days.
Can I track my order?
Yes, once your order is dispatched, you will receive a confirmation email with tracking information to monitor your shipment.
Returns and Refunds
What is your return policy?
If you’re not satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure that the items are in their original condition and packaging.
How do I initiate a return?
To initiate a return, please contact our customer service team at [email protected] with your order details. We will guide you through the return process.
Contact Us
How can I contact customer service?
You can reach us via email at [email protected] or visit our store at 3151 Radford Street, Louisville, US 40202. Our team is here to assist you with any questions or concerns.